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OGDEN AUTO GROUP
720 Kingery Hwy
Westmont, IL,60559

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OGDEN AUTO GROUP
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OGDEN AUTO GROUP is located in Westmont, IL

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OGDEN AUTO GROUP Service questioning quality work performed
by CHIEF346 in WESTERN SPRINGS, IL

1-26-16 vehicle in for oil change. service manager indicates the drain plug needs to be replaced. Strange to me, but ok do it. Also left signal light needs to be replaced. I'm told it will be about $24 labor, $4 bulb. I told him that was too much I'd do myself. Well apparently they had started to work on it, one assembly retainer is missing, another one loose, not so on other side. Not put back together once I had indicated not to do it. Question is the missing retainer on a work bench, can I have it back to complete the correct re install of the headlight? I've purchased seven cars from this dealership, only had one other experience with a service person who told me that springs needed to be replaced and they didn't. There have been a number of service managers usually changed in between required oil changes it seem there is a lot of turn around in that position. Why is that? Ogden Lincoln
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