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Chuy's Corporate Office
2215 1st St Ste 101
Simi Valley, CA,93065

800‑342‑4897

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Chuy's Corporate Office
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Business Details

Chuy's Corporate Office is located in Simi Valley, CA

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Chuy's Corporate Office can be reached at 800‑342‑4897

Reviews(8) Write Review

Chuy's Corporate Office Not Happy with Tulsa ok
by mckkmoore in COLLINSVILLE, OK

We have been happy with Chuy's in Tulsa until tonight. Our waiter was a young girl who was extremely rude. Our food came out wrong. We talked to the manage who we feel blew us off only getting us a new waiter which service was still poor. We were charged full price for our food that wasn't even correct. i am not sure we will go back!

Chuy's Corporate Office Rude host!!
by Chickadee32888 in BOWLING GREEN, KY

My husband and I have eaten at the Chuy's in Bowling Green, KY several times and have always been happy with the service. However, on Saturday September 21, 2013, we walked in (We were the only people waiting in the lobby) and instead of being greeted by the host we were purposely ignored by the guy who was at the host desk...he made sure not to even look at us or make any eye contact while he answered a few phone calls, talked to a waitress, and finally during another phone call looked at us and held up two fingers and mouthed 'two?'. This was right before we were about to walk out. The best part was that there was a pink sticker strategically placed on his name tag right in the middle to cover up his name so all we could see was the first letter, which was a K. The only reason we will go back is because our server was awesome, however that host needs to be dealt with. I get it that sometimes you are busy, but it only takes two seconds to say 'hey ill be right with you.'
StarStar

Chuy's Corporate Office Bowling Green Kentucky location
by Unhappy customer in BOWLING GREEN, KY

I went to a Chuy's location in Bowling Green, KY and I am NOT happy! My card was charged TWICE and it still has not dropped off the other charge!!!!! I called 2 times to speak to the GM which is trying to get this matter taken care of! But it just doesn't look good on their end. Because the server put in the amount wrong for her tip and then had to reopen my card! This matter has overdrawn my account! So I am not a happy customer! I do eat there very often so I hate for this to make me NOT want to go back! Signed a very unhappy customer!

Chuy's Corporate Office Going above and beyond!
by Jamesw1983 in GREENVILLE, SC

My wife and I recently went to the Greenville SC location and got the best service I have received at a in a restaurant! We were both extremely excited to go to a chuy's since we are both from Texas and have missed real tex-mex! Ashley, Sterling and KC all stepped it up and made us feel at home and even went a step further with a special order that most of the staff haft even heard of. I can't give the enough praise, thank you Chuy's for makin a displaced Texans day!

Chuy's Corporate Office the TERRIFIC staff at the clarksville indiana store
by kimc3383 in LOUISVILLE, KY

my husband and i recently visited your restaurant in clarksville indiana..just wanted to tell you that the team you have at this store should be YOUR MODEL for all of yours stores. as we were leaving we noticed a lady sitting at a booth by herself and i questioned the server about her, the manager (pat) came over and told me the lady was homeless and that the servers had all chipped in from their tips and served her dinner, i asked what they were gonna do with her and they had no idea, i went to the lady and asked if she had somewhere to go and she told me no. the manager pat quickly got on the phone and found a shelter that would accept the lady, i willingly paid for a cab to take her there, but as we were talking a server (young guy) came to pat and asked if he could give her a ride!! i could not believe the compassion and thoughtfullnes of all of your staff. if we could have staff like yours that you have there in many more places it would be wonderful!! please give them 5 stars!!!!

Chuy's Corporate Office Bartender & Staff Personnel- Arlington, Texas
by ncaa818 in ARLINGTON, TX

We took my wife's parents for his retirement dinner and happy hour. My wife had located a table and none of the staff came to the table for her drink order unitl I asked the bartender for (4) margaritas. the bartender told me that "a waiter will be there shortly, I am serving the bar customers". My wife had arrived 10 to 15 minutes before I did and heard the bartender comments. We order our food and were in need of another round. The waitress answer was " you order from the bar, so do you want me to take another order". What balls for someone to say that to a paying customer? I was not only shocked but pissed that people who are in the food service business have this attutide toward there customer and think this is acceptable. We spoke to the manager, but the staff person apology was unacceptable. She denied that she was rude to us. This was unacceptable for a retirement dinner celebration.
StarStarStar

Chuy's Corporate Office First Time to Eat at Chuy's
by Rbruton in ITASCA, TX

Chuy's 14855 Interstate 35, Selma, TX 78154 United States Everyone should know this address!!! I ate at Chuy's for the first time today...and I loved it. We ate with another couple and we special ordered just about everything, from the guacamole to the main dish. Our waitress was fabulous!!! She got everything right!! Our chip bowl never made it to empty!!! Fresh drinks came out faster than we could drink them!!! The food came out quickly!!! The cooks were awesome!!! The food came out hot and delicious!! As I said earlier we special ordered everything...and they were spot on. The dinning room was playing enjoyable music, but we could still carry on a coversation without having to yell!! The bathrooms were clean and smelled good!!! If I pay more than $10-$15 per plate plus appetizers and drinks I expect great service and they nailed it!!! Chuy's thank you for such a great dinning experience!!!

Chuy's Corporate Office Very disappointing
by Jsm in KATY, TX

My wife and I recently visited one of our favorite Mexican restaurants, Chuy's . As a matter of fact, it's a new location by our house so it's closer. The evening started out great, however quickly turned into an evening less desired. After appetizers and a full meal, we were asked to leave after the bartender accused us of consuming too much alcohol . Which consisted of 4 or 2 a piece of their house drinks, the frozen red sangria margaritas. To make things short, we were asked to leave because of the brown tone of our skin. The irony of being a Mexican Restaurant and kicking out the Mexican customer. I felt like crying. I asked the manager why I was being exited and he could not find a responsible answer. Very disappointing from a customer who loved this restaurant. we will never step foot in the doors of this restaurant, ever. My wife works for corporate for one of the nations top bedding retailer and will highly recommend for her employees to reconsider visiting this establishment

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